Contact Big Daddy Game

Reach Us

Have a question about your account, a deposit made via PhonePe or GPay, or a pending withdrawal? The Big Daddy Game support team is ready to assist. Reach us through the two channels below, no phone queues, no branch visits required.

Contact Us

• Email: [email protected], best for detailed queries, account disputes, or bonus-related questions. We aim to reply within 24 hours, seven days a week.
• In-app chat: Log in to Big Daddy Game, tap the chat icon, and connect instantly. Automated replies are available around the clock; a live agent joins during staffed hours for anything more complex.

Office Hours

All Big Daddy Game support runs on Indian Standard Time (IST). Here is what to expect at each hour:

• Automated in-app chat, 24/7, every day: Instant answers for common questions such as balance checks, bonus eligibility, and UPI transaction status across PhonePe, GPay, and BHIM.
• Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: For account verifications, withdrawal escalations, and any issue that needs a personal review.

Queries sent after 9:00 PM IST are queued and answered from 9:00 AM the next morning, typically a faster resolution than waiting in a traditional phone support line.

Online-Only Support

Big Daddy Game is a fully digital platform. There is no physical office, walk-in counter, branch location, or postal address anywhere in India, all support is delivered through email and in-app chat.

This means you get help from anywhere, Mumbai, Delhi, Bengaluru, or a smaller town, without travelling to a service centre. Our in-app chat bot can walk you through step-by-step processes such as linking a UPI ID, claiming a welcome bonus, or tracking a pending withdrawal, and will escalate to a live agent when needed.